We are contacted by so many homeowners and businesses, all with varying needs and questions. Here we provide a few of the most often asked questions. Simply click to see the answers.

  • IS THERE PARKING?

    Yes. We have free parking next to our showroom entrance as well as in the back parking lot.

  • WHAT IS THE DIFFERENCE BETWEEN CUSTOM WINDOW TREATMENTS AND THOSE I CAN BUY AT A BOX STORE?

    Custom treatments offer the best coverage for either inside or outside mount choices with the highest quality and product construction.

  • HOW DO WINDOW TREATMENTS MAKE A HOME MORE ENERGY EFFICIENT?

    Insulating treatments slow heat transfer into and out of the home, reducing the energy needed to warm the home in winter and cool it in the summer. Sheer and translucent coverings “condition” incoming sunlight, diffusing and dispersing it deeper into the room, reducing the need for artificial lighting.

  • WHICH WINDOW TREATMENTS OFFER THE MOST PRIVACY?

    Generally, opaque or semi-opaque shades, honeycomb/cellular shades, metal and wood blinds.

  • ARE ANY WINDOW FASHIONS FIRE RETARDANT?

    Yes, Fabrics can be inherently flame resistant or have topical applications applied. The NFPA 701 Flame Resistance test is the standard test for the flame propagation of textiles and films by the National Fire Protection Agency.

  • WHAT OPTIONS DO I HAVE FOR MY ARCHED WINDOWS?

    Options may be limited due to design of the window, but options may include, shutters, cell shades, Silhouettes, Vignettes and wood blinds.

  • CAN I INSTALL WINDOW COVERINGS ON MY FRENCH DOORS?

    Yes. Several options are available. One thing to consider before covering any door is to make sure that the covering will pass by the door handle easily. If not, options are available to “extend” the door handle.

  • CAN I PURCHASE SHUTTERS FOR BAY WINDOWS?

    Yes. However, there may be design elements of the window itself that could hamper installation. An in-home consultation would determine if shutters are a possibility.

  • DO YOU HAVE WINDOW TREATMENTS FOR SKYLIGHTS?

    Yes. Several options are available for skylights both manual and motorized. Again, the design of the window/skylight will determine if a shade is possible.

  • I HAVE A REALLY WIDE WINDOW. WHAT IS THE BEST TREATMENT?

    There are many options for wide windows. The overall width of the window will determine what choices are available. Products have width restrictions at the manufacturing level. Certain fabrics can be “railroaded” so that seams are not visible.

  • HOW LONG DOES IT TAKE TO GET MY SHADES?

    The average turn-around time once an order is placed is about 2 1/2 – 3 weeks. Orders placed close to holidays may take longer.

  • ARE ACCENT ON WINDOWS’ PRODUCTS BACKED BY A WARRANTY?

    Yes. All products come with a manufacturer’s warranty.

  • DOES ACCENT ON WINDOWS OFFER MOTORIZED WINDOW TREATMENTS?

    Yes. Our (wireless) motorization products are available with home integration compatible with Apple, iOS, Android tablets, mobile devices and connect wth other smart-home systems like Nest, Apple HomeKit and Amazon Alexa.

  • WHAT IS MICROBAN?

    Microban technology is built-in protection for solid products, coatings, and fibers providing an added level of protection against damaging microbes such as bacteria, mold and mildew that can cause stains, odors & product deterioration.

  • WHAT DOES GREENGUARD MEAN?

    Products meet stringent Greengard Standards for low chemical emissions into indoor air during product usage, contributing to healthier indoor air quality. Visit greenguard.org or ul.com/gg  for more information on the Greengard testing and certification process.

  • WHAT ARE OEKO-TEX STANDARD 100% CERTIFIED FABRICS?

    Oeko-Tex Standard 100 certifies that the fabrics are free of PVC, halogen, lead, formaldehyde, allergic dyes, pesticides, phenols, heavy metals and meet all VOC content limits.

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